keep your customers updated. If factors change and delays increase on a given order be certain to quickly share this information with your customer. Consider sending update emails to customers that have active orders during the holiday. You know that they’re thinking about it and if they don’t hear from you they’re likely to contact you. So be proactive and send out frequent alerts. They don’t have to be long. Just a quick blurb stating the current status of the order and how much longer delivery is likely to take. More than anything customers want to know that you understand why they might be upset and that you’re doing the best you can to keep them alerted to the status of their order. This small gesture will go a long way.
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As Rugby Union starts to gather a bit of Home Malone For Unisex Ugly Christmas Sweater in the US, some professional players from the rest of the world are beginning to come into it. One of the highest profile signings so far is probably Ben Foden, who has 34 appearances for England to his name. Ben has signed for Rugby United New York for the 2019 season. If club rugby gains a foothold in the USA, it may start to see American Football players, particularly those who play for their college but aren’t drafted to the NFL switching sports, as there is no real opportunity to play to a high standard and be paid after college outside the NFL that I’m aware of.
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